Shipping Service
 FREE delivery (to a single location only) for purchase HK$400 or above.
For orders totaling less than HK$400, the delivery fee will be charged.
***The discounted amount must be deducted from all-cash coupons, account balances, discount codes
***As it is difficult to deliver shipments to a remote area,
for each shipment delivered to such an address, an extra charge needs to be collected. 

Shipping method: SF Express

Delivery
After completing the payment, you will receive an email confirmation.
Orders will be processed and shipped within 10 business days of payment confirmation, depending on stock availability.
Each order will only be sent to one location.
Except for Sundays and holidays, the delivery date can be specified*^

*Specified delivery date must be 4 working days after order is placed.
^When a gale signal is hoisted, a red or black rainstorm warning is in effect, or in weather conditions that we do not judge it is safe to deliver,
delivery service will be delayed.

SF tracking
You can check the SF waybill number from our online store customer service, and then go to the SF Express official website to track your shipment.
SF Waybill Tracking official website link: https://htm.sfexpress.com/hk/tc/dynamic_function/waybill/
The delivery service is handed over to a third-party transportation company, and the customer must bear the transportation risk.

 ⚠️Other Delivery Notes⚠️
Note that all mailing risks (including delay, damage, loss or accidental theft of the goods caused by mail services)
shall be borne by the buyer; please check the goods immediately upon receiving them.

If you find that the quantity of the goods does not match or the type of the goods is wrong,
you should refuse collection, and allow the courier to return the goods back to our company.

Order arrangements for unsuccessful delivery: Reasons for unsuccessful delivery may include incorrect address,
absence of recipient or unclaimed merchandise.

When we receive an order package that cannot be delivered, we will treat it as an abandoned order and will not arrange re-delivery. 

"Japan Direct Products "Shipping Service

We offer FREE delivery (to single location only) for orders totaling upon HK$3,000 before using promotion code.
For orders totaling less than HK$3,000 , delivery fee will be charge.
***The discounted amount must be deducted from all cash coupons, account balances, discount codes
***As it is difficult to deliver shipments to remote area, for each shipment delivered to such address, extra charge needs to be collected.

Shipping method: Fedex Express

Delivery

After completing the payment, you will receive an email confirmation.
Orders will be processed and shipped within 14 business days of payment confirmation, depending on stock availability.
Each order will only be sent to one location.
 

^When a gale signal is hoisted, a red or black rainstorm warning is in effect,
or in weather conditions that we do not judge it is safe to deliver, delivery service will be delayed.

Tracking

Please contact us for more information.
The delivery service is handed over to a third-party transportation company,
and the customer must bear the transportation risk.

 ⚠️Other Delivery Notes⚠️
Note that all mailing risks (including delay, damage, loss or accidental theft of the goods caused by mail services)
shall be borne by the buyer; please check the goods immediately upon receiving them.

If you find that the quantity of the goods does not match or the type of the goods is wrong,
you should refuse collection, and allow the courier to return the goods back to our company.

Order arrangements for unsuccessful delivery: Reasons for unsuccessful delivery may include incorrect address,
absence of recipient or unclaimed merchandise.

When we receive an order package that cannot be delivered, we will treat it as an abandoned order and will not arrange re-delivery. 

We currently accept the following payment methods