致各位親愛的客戶:

 

由於雅瑪多運輸香港的黑貓宅急便速遞服務已經於10月19日由香港順豐速運接管,因此杉養蜂園香港官方網上商店的送貨商也已經改為順豐速運。

 

隨著此次更改網站的送貨服務將有以下改變:

 

1.終止到貨付款服務

2.終止便利店自取服務

3.無法指定送貨時間和送貨日期

4.可選擇在週日或假日送貨

5.配備再送貨服務,不在家時可再免費再配送多兩次。

 

另外,訂購滿400港幣以上免運費的措施將維持不變,敬請放心。

就以上為各位顧客帶來不便我們衷心致歉,今後我們仍會致力維持杉養蜂園一貫的日式服務,為您盡心盡力送上最好的網購體驗,希望繼續得到您的支持。

如有任何不明白的地方,歡迎透過電郵inquiry@sugibeegarden.com.hk和我們聯絡,感謝您的諒解。

 

Dear Customers,

 

With the transfer of Hong Kong Yamato's TA-Q-BIN service to SF Express Hong Kong on 19th-Sep,2020, the delivery company for Sugi Bee Garden (Hong Kong) Online Shopping site  has changed to SF Express.

 

Therefore, the delivery service of Sugi Bee Garden (Hong Kong) Online Shopping Site will be changed as follows.

 

  1. Termination of cash on delivery service
  2. Termination of convenience store self-pickup service
  3. Termination of delivery date/time specification service 
  4. Start of delivery service on Sundays and holidays (delivery is now available for 365 days a year)
  5. Start of redelivery service (Redelivery is available up to 2 times free of charge when you are absent)

 

In addition, please be assured that the free shipping service for purchases of HKD400 or higher remains as it is.

 

We sincerely apologize for the inconvenience caused to our customers.

 

We will continue to maintain the Japanese-style service of Sugi Bee Garden and strive to provide our customers with the best shopping experience. Your continuous support is greatly appreciated.

 

Shall you have any inquiries, please contact us through inquiry@sugibeegarden.com.hk. Your understanding will be greatly appreciated.